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My website’s speed is very slow - by Omar Quddam

This topic has 8 replies, 2 voices, and was last updated 9 hours, 19 minutes ago ago by Omar Quddam

Omar Quddam

Participant

June 9, 2025 at 15:49

Hello! Today, my website’s speed is very slow. What’s the reason? I want to improve my website’s speed and optimize my search engine rankings on Google. So far, it only shows up when searching for the domain name.

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7 Answers

Omar Quddam

Participant

June 9, 2025 at 15:57

Also, when going to complete the order and choose or modify the delivery companies, a message appears saying “something went wrong.”

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Omar Quddam

Participant

June 9, 2025 at 21:32

I updated WooCommerce and this notification appeared in the picture

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Alex Carter

Support staff

June 10, 2025 at 11:00

Hello, Omar Quddam

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

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Alex Carter

Support staff

June 10, 2025 at 11:01

Hello,

Thank you for reaching out to us.

We have provided a link to download the theme and core plugin via the private content area. Kindly update both the theme and the plugin, and then proceed with testing your website.

If the issue persists, please provide us with temporary access to your website’s admin panel so that we can investigate the problem in more detail.

Warm Regards,
The 8Theme Team

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Omar Quddam

Participant

June 10, 2025 at 20:58

thankyou

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Alex Carter

Support staff

June 11, 2025 at 07:24

Hello,

You’re welcome!

Warm Regards,
The 8Theme Team

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Omar Quddam

Participant

June 13, 2025 at 14:01

Thanks for the support! My topic “my website’s speed is very slow” has been successfully resolved.

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