My Websites Are Not Showing Under the Live Domain Section

This topic has 2 replies, 2 voices, and was last updated 4 months, 4 weeks ago ago by Rose Tyler

  • Avatar: Yodo
    Yodo
    Participant
    July 16, 2025 at 10:20

    Hello,

    I’m currently using the XStore theme, and my license is active. However, in the “Live Domain” section, none of my websites are showing up. I’ve logged in correctly, but the domain list appears empty. It seems like there might be an issue with domain recognition or license synchronization.

    Could you please assist me with this? I can also provide screenshots if needed.

    Best regards.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 16, 2025 at 10:30

    Hello,

    Thank you for reaching out to us.

    To update and refresh the information, please visit your websites, click on “Deactivate Theme” as shown in the screenshot: https://prnt.sc/Un0nIsPzvugb, and then activate it again using your purchase code.

    Warm Regards,
    The 8Theme Team

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