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My website in not show WhatsApp button - by Fardin

This topic has 7 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Fardin

Fardin

Participant

May 15, 2025 at 06:49

my website in not show WhatsApp button . i am using joinchat plugin for whatsapp button. Whatsapp button not show in single product page please help !

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6 Answers

Luca Rossi

Support staff

May 15, 2025 at 07:14

Dear @Fardin,

We hope this message finds you well.

Could you kindly resend the admin account credentials (username and password) to us? We attempted to log in using the details provided in the Private Content Area, but unfortunately, they did not work.

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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Fardin

Participant

May 15, 2025 at 07:38

Please Check Private Content Box

Please contact administrator
for this information.

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Luca Rossi

Support staff

May 15, 2025 at 08:30

Dear @Fardin,

It’s still not working.

Can you please double check?

Thank you!

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support staff only.

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Fardin

Participant

May 15, 2025 at 14:06

Please Check Username and Password

Please contact administrator
for this information.

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Luca Rossi

Support staff

May 16, 2025 at 05:27
Dear @Fardin,

We hope this message finds you well.

We would like to inform you that we have created a shortcode: [8theme_join_chat].

To implement this, please add the following code to the functions.php file located in your child theme:

add_shortcode('8theme_join_chat', 'n2t_8theme_join_chat'); function n2t_8theme_join_chat(){ ob_start(); printf( '<div class="joinchat__woo-btn__wrapper"><div class="joinchat__woo-btn joinchat_app">%s</div></div>', esc_html( jc_common()->settings['woo_btn_text'] ) ); return ob_get_clean(); }

Once this is done, we have placed the shortcode below the buttons as shown in the following screenshot: (https://prnt.sc/c7xn-HIknCTF).

The join chat button is now displaying correctly. You are free to place this shortcode wherever you see fit.

Should you have any further questions or need assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team.
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Fardin

Participant

May 16, 2025 at 05:38

Thanks for the support! My topic “my website in not show WhatsApp button” has been successfully resolved.

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