Return to previous page

My webpage doesn't work! - by gysellcobos

This topic has 5 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

gysellcobos

Participant

January 5, 2018 at 14:23

Hello. I don’t know why my webpage (https://chuchesfactory.com/) doesn’t seem and work correctly. I did some changes yesterday morning, but in the evening it was working perfect.
Today it seems to be a lot of problems!
Please help me… what can I do?
When I go to the “editor” it seems to be many problems, but I haven’t add anything there!
http://es.tinypic.com/r/210at09/9

Please, contact administrator
for this information.

#181228 Copied Theme version: XStore WooCommerce version: 3.2.6

4 Answers

Rose Tyler

Support staff

January 5, 2018 at 15:08

Hello,

What changes did you make? What files did you edit? Did you edit files via Appearance > Editor or via FTP?
Try to enable WP debug mode to find out what error appears on your site, it will point you in the right direction what you need to fix.

Regards

#181232 Copied

gysellcobos

Participant

January 5, 2018 at 15:38

I added breadcrumbs via Appearance > Editor and I edited the files: single.php, single-product.php and single-product-content.php
I have enabled the WP debug mode but I can’t see anything.

Maybe I could start from the beginning… how can I do it?

Thank you.

#181236 Copied

Amzy Leel

Participant

January 5, 2018 at 15:47

hi,

Just replace the single.php, single-product.php and single-product-content.php files with originals that you can get from downloaded theme folder

#181238 Copied

Rose Tyler

Support staff

January 5, 2018 at 15:54

Hello,

It is a bad practice to edit php files via admin panel > Appearance > Editor.
Also if you want to make changes in files you need to use child theme – http://xstore.helpscoutdocs.com/article/32-child-theme.

Try to re-upload files that was changed via FTP, or activate default theme for your site > rename xstore theme folder (vis FTP) and upload latest version of xstore theme > try to activate uploaded theme.

Regards

#181240 Copied
Viewing 5 results - 1 through 5 (of 5 total)