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Topic: My webpage doesn't work!

gysellcobos

Participant

January 5, 2018 2:23 pm

Hello. I don’t know why my webpage (https://chuchesfactory.com/) doesn’t seem and work correctly. I did some changes yesterday morning, but in the evening it was working perfect.
Today it seems to be a lot of problems!
Please help me… what can I do?
When I go to the “editor” it seems to be many problems, but I haven’t add anything there!
http://es.tinypic.com/r/210at09/9
Site URL: hidden
Theme version: XStore
WooCommerce version: 3.2.6

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Rose Tyler

Support staff

January 5, 2018 3:08 pm

Hello,

What changes did you make? What files did you edit? Did you edit files via Appearance > Editor or via FTP?
Try to enable WP debug mode to find out what error appears on your site, it will point you in the right direction what you need to fix.

Regards

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gysellcobos

Participant

January 5, 2018 3:38 pm

I added breadcrumbs via Appearance > Editor and I edited the files: single.php, single-product.php and single-product-content.php
I have enabled the WP debug mode but I can’t see anything.

Maybe I could start from the beginning… how can I do it?

Thank you.

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Amzy Leel

Participant

January 5, 2018 3:47 pm

hi,

Just replace the single.php, single-product.php and single-product-content.php files with originals that you can get from downloaded theme folder

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Rose Tyler

Support staff

January 5, 2018 3:54 pm

Hello,

It is a bad practice to edit php files via admin panel > Appearance > Editor.
Also if you want to make changes in files you need to use child theme – http://xstore.helpscoutdocs.com/article/32-child-theme.

Try to re-upload files that was changed via FTP, or activate default theme for your site > rename xstore theme folder (vis FTP) and upload latest version of xstore theme > try to activate uploaded theme.

Regards

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