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My theme is not working properly, sometimes shows another view of header

This topic has 11 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Priya Ransore

  • Avatar: Priya Ransore
    Priya Ransore
    Participant
    October 10, 2022 at 04:27

    Heading is breaking, products are not showing.

    Please, contact administrator
    for this information.
    #336092 Copied Theme version: 1.0 WooCommerce version: 6.9.1
    10 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 10, 2022 at 06:12

    Hello, @Priya Ransore,

    When you use the Elementor editor then Elementor plugin displays inline styles. Once you save the post and check the frontend Elementor uses the CSS file https://prnt.sc/125hx1n which includes all your styles. That’s why if you don’t clear browser cache + WPRoket cache + CDN cache you’ll see the out-of-date cached version of the CSS file that does not include your changes. That’s why you need to clear all these caches after your changes. And it’s not related to the theme but to how the Elementor plugin works.

    You can change the CSS Print Method of the Elementor settings https://prnt.sc/125hzrh and don’t save styles to file but use inline styles but it will slow down the site. So, choose what is better for you.

    OR

    Keep Remove Query Strings From Theme Static Resources option (Theme Options > Speed optimization) enabled if you use the cache plugin https://prnt.sc/YTB_ic8rIAXV

    Check the editing process now, please.

    The header appears like this on your site now: https://postimg.cc/MvjcZfzH and as you can see the search also appears as a popup when hovering over it. Is this the right header layout?

    After following the above suggestion, If still you will need help then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    So that I will check and fix your issue on your site.

    Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

    And also please explain your issue more clearly if possible with some screenshots or a small video clip.

    Regards 8Themes Team.

    #336095 Copied
    Avatar: Priya Ransore
    Priya Ransore
    Participant
    October 10, 2022 at 08:56

    Explore Best Selling – The products is showing on Elementor but not on page, just showing blank page.

    please check screenshot given.

    thank you!

    Please contact administrator
    for this information.
    #336106 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 10, 2022 at 09:43

    Hello, @Priya Ransore,

    Could you please share your site access with us as I told you in my last message?

    Note: Please take a complete backup of your site first.

    Regards 8Themes Team.

    #336110 Copied
    Avatar: Priya Ransore
    Priya Ransore
    Participant
    October 10, 2022 at 11:08

    Yes Sure

    Please contact administrator
    for this information.
    #336116 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 13:56

    Hello,

    I’ve disabled Lazy Loading here https://prnt.sc/mcZhKf2m1Gio (it seems conflict with an option of your cache plugin). If you want you can enable the next option – https://prnt.sc/XfMSmV3aeRR0

    Regards

    #336134 Copied
    Avatar: Priya Ransore
    Priya Ransore
    Participant
    October 10, 2022 at 15:15

    okay, thank you!

    Please contact administrator
    for this information.
    #336145 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2022 at 15:22

    You’re welcome!

    Regards

    #336146 Copied
    Avatar: Priya Ransore
    Priya Ransore
    Participant
    October 11, 2022 at 04:04

    I want to change my header but nothing is working same.

    Please contact administrator
    for this information.
    #336171 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2022 at 07:39

    Hello,

    Here is the header from the demo https://prnt.sc/TWqXrKIYecDC , and this screenshot is from your site – https://prnt.sc/kMgGxfjwUq7r Please clear cache and check the header one more time, it seems to look good.
    Is there anything else we can help you with?

    Regards

    #336190 Copied
    Avatar: Priya Ransore
    Priya Ransore
    Participant
    October 11, 2022 at 09:55

    no, thank you!

    #336209 Copied

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