My Single Product builder does not works.

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: Ioannis
    Ioannis
    Participant
    April 17, 2022 at 21:52

    Hi,
    i dont know what goes wrong.
    When i click on a product the url is correct but the preview of the product page is wrong.
    I think it was working ok until i install W3 total cache that i have unistall it imediatly because it crush my site.

    Can you see what goes wrong?
    I sent you user name and psw to connect to wp admin.

    Thanks Yiannis

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 18, 2022 at 00:18

    Hello,

    Issue was caused by your Elementor template for the single product. I have removed that and single product is ok. To edit single product template go to Theme Options > WooCommerce > Single Product builder.

    Or if you want to use Elementor builder for this then follow Elementor plugin docs https://elementor.com/help/woocommerce-single-product-builder/

    Regards

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