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My shop i very slow - by Green - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

Green

Participant

April 28, 2020 at 16:03

I’ve set up my X-store theme and filled my shop with products, but my site i so slow. It wont load the productpages and I can’t use the seach function either.
I have tried to deactivate all plugins that I dont use – so they wont slow my site down.
What could be wrong.

#234922 Copied Theme version: 6.3.1 WooCommerce version: 4.5.0

7 Answers

Olga Barlow

Participant

April 28, 2020 at 19:51

Hello,

Provide us with temporary WP Dashabord access to your site to check the settings.

Regards

#234963 Copied

Green

Participant

April 29, 2020 at 10:09

Alright – here you go.

Please contact administrator
for this information.

#235012 Copied

Olga Barlow

Participant

April 29, 2020 at 18:39

Hello,

We have switched cache plugin to W3 Total cache and got not bad results – Load time 1.57 s https://tools.pingdom.com/#5c71c0790b400000
If you optimize images to reduce the page size http://prntscr.com/s85d3m using TinyPNG service for example https://tinypng.com/ you can get even better results.

Regards

#235075 Copied

Green

Participant

April 29, 2020 at 18:56

Thank you for helping. I still have huge issues loading product pages.
I can’t use the search function for example. When I search for a product and click on it, the page wont load and I get a blank white page after a while.
If I choose any random category in the menu and then click on a single product I get the same problem. The shop i useless – all I can really use is the frontpage.

#235077 Copied

Olga Barlow

Participant

April 30, 2020 at 07:56

Hello,

Don’t speed problem with cached categories and products https://gyazo.com/be6638806e75fecb1fb6228ecc52a199

Search issue appears because of your server limits http://prntscr.com/s8fe11
http://prntscr.com/s8fem2 Try to increase the limit.
We are working to optimize our search to minimize system resources but it will be only after the few updates.

Meanwhile, you may try this search plugin https://wordpress.org/plugins/ajax-search-for-woocommerce/ Maybe it helps you to speed up the search.

Regards

#235137 Copied

Green

Participant

April 30, 2020 at 13:56

It is still loading my pages very slow.
Look at this page for example – it gets a 503 error and so do most of my single product pages and most category pages. Loadtime 30,08 sec and then 503 error.

https://tools.pingdom.com/#5c72c804f5c00000

If it is a caching problem – what will I do then? I have 25.000+ products and I hope its not necessary for me to visit all the pages for it to load properly.
Do you know how I can generate caching for all of my products?

#235209 Copied

Olga Barlow

Participant

April 30, 2020 at 16:16

Hello,

You did not change the mentioned limits! http://prntscr.com/s8p7fc and your error related to this https://prnt.sc/s8p8vn
Please, contact your hosting provider and ask to change the Maximum execution time to 120 or more if you have such many products. Also, ask to check the PHP memory limit because this is not correct value http://prntscr.com/s8pjjk and WooCommerce displays that you have only 51Mb of the PHP memory http://prntscr.com/s8pjru

Regards

#235227 Copied
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