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My products going to another website I didn't know!

This topic has 6 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

zmirne

Participant

December 22, 2015 at 19:09

I am using this theme for a long time but at the moment when I add a new product, this product links are going to other websites??? Is that spam, am I hacked or should I update something?

How can I fix this?

#105488 Copied Theme version: Last, updated WooCommerce version: Last, updated

5 Answers

Stan Russell

Participant

December 23, 2015 at 08:28

Hello zmirne,

please temporary switch to default WordPress theme and check will this problem still appear?
In addition please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#105517 Copied

zmirne

Participant

December 23, 2015 at 09:47

Hi, here it is. I am using WordPress in Turkish, can you handle it?

Please, contact administrator
for this information.

#105544 Copied

Jack Richardson

Support staff

December 23, 2015 at 11:14

Hello,

Please provide us with FTP credentials as well.

Best regards,
Jack Richardson.

#105563 Copied

zmirne

Participant

December 25, 2015 at 10:44

Hi there,

I added. Please provide me fast solutions.

Please, contact administrator
for this information.

#105777 Copied

Eva Kemp

Support staff

December 25, 2015 at 11:11

Hello,

The same issue persists with default WordPress theme too.
So it’s not related to the theme.
You need contact your hosting provider support to logs, perhaps your site was hacked.
Your hosting provider should investigate it.

Regards,
Eva Kemp.

#105781 Copied
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