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Topic: My products going to another website I didn't know!

zmirne

Participant

December 22, 2015 7:09 pm

I am using this theme for a long time but at the moment when I add a new product, this product links are going to other websites??? Is that spam, am I hacked or should I update something?

How can I fix this?
Site URL: hidden
Theme version: Last, updated
WooCommerce version: Last, updated

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Stan Russell

Participant

December 23, 2015 8:28 am

Hello zmirne,

please temporary switch to default WordPress theme and check will this problem still appear?
In addition please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

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zmirne

Participant

December 23, 2015 9:47 am

Hi, here it is. I am using WordPress in Turkish, can you handle it?

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Jack Richardson

Support staff

December 23, 2015 11:14 am

Hello,

Please provide us with FTP credentials as well.

Best regards,
Jack Richardson.

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zmirne

Participant

December 25, 2015 10:44 am

Hi there,

I added. Please provide me fast solutions.

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Eva Kemp

Support staff

December 25, 2015 11:11 am

Hello,

The same issue persists with default WordPress theme too.
So it’s not related to the theme.
You need contact your hosting provider support to logs, perhaps your site was hacked.
Your hosting provider should investigate it.

Regards,
Eva Kemp.

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