My Product Archive Page Reoccurring Issue

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Shazard Ramjohn
    Shazard Ramjohn
    Participant
    October 24, 2025 at 06:26

    Hello,

    I keep having the same issue and it is getting really annoying. I cannot trust the Product Archive Page (Shop Page) to be running accurately because it keeps not showing all of the products on the store. It happens every day or so.

    I Clear my cache on the Server side with my hosting and I have no caching plugins active. I have even turned off the Elementor Caching and the Internal XStore Speed Boosting Options. The only way it fixes the issue is when I delete cache through the server side or I install Litespeed and delete the cache there.

    But it would return to a blank store page after a day.

    Can you help me to see what the issue is and how to fix it. I have done everything I know how to.

    Thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 24, 2025 at 13:04

    Hello, Shazard Ramjohn,

    Could you please confirm whether you are currently using any plugins for optimization or caching database queries? We have identified that the issue seems to be related to this, as both the default output and Elementor widgets do not have any products to process.

    Additionally, please provide us with FTP access so that we can investigate this matter more thoroughly.

    Best regards,
    8Theme’s Team

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