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My Icons/Symbols on the websire are SQUARES

This topic has 3 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by AdamM

AdamM

Participant

August 25, 2023 at 22:39

Hello,

I would like your help 🙂
I install the Xstore theme and import the Marselle Demo.
trying yo play around but havn’t found a solution

All the icons/Symbols in the theme are square or not visible.. 🥺

Will appreciate your help 🙂

See image attached:
https://imgtr.ee/image/ICONS.BXNku

Thanks
🙏

#365714 Copied Theme version: 1.0

2 Answers

Tony Rodriguez

Support staff

August 26, 2023 at 06:27

Hello, @AdamM,

We appreciate your recent purchase of our theme and your reaching out to our support center.

We regret any inconvenience caused and wish to inform you that upon inspection of your site, we have identified Mixed Content errors in the browser console. This issue, often referred to as a mixed content or SSL issue arises when a secure connection fails to load the website’s style sheet.

We recommend that you alter the website link from HTTP to HTTPS.

To implement this change, please access your site’s WP Admin Dashboard, proceed to Settings > General, and modify the WordPress website URL from http://yourwebiste.com to https://yourwebiste.com.

As an alternative, you may choose to install and utilize the Really Simple SSL plugin, available at https://wordpress.org/plugins/really-simple-ssl/.

For your reference, we have provided an image at https://postimg.cc/jLL2P7cN .

We trust this will rectify the issue.

Should the problem persist, we advise disabling all third-party plugins (including cache plugins) that are not bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the browser cache, and then rechecking. It is possible that an additional plugin is causing the issue.

If the issue continues, kindly deactivate all third-party plugins on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. This will enable us to investigate and provide appropriate assistance.

We strongly recommend that you create a complete backup of your site before proceeding.

To facilitate further assistance, kindly provide your WordPress Admin URL, Username, and Password in the private content area of this topic as listed below.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Best Regards,
8Theme’s Team

#365724 Copied

AdamM

Participant

August 26, 2023 at 18:32

Hey There 8Theme’s

thank you! very much..
That was very helpful!

Much appreciated!
🙌

#365757 Copied
Tagged: customize woocommerce, square icons, website design, website symbols, woocommerce design, wordpress square symbols, wordpress woocommerce themes
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My Icons/Symbols on the websire are SQUARES

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