My home Page is not showing properly after installing demo content

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Rose Tyler

  • Avatar: Hanzla Nadeem
    Hanzla Nadeem
    Participant
    July 17, 2025 at 18:00

    My home Page is not showing properly. site has became so slow. also getting the error ” Establishing a database connection ” after installing demo site template from xstore demos.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2025 at 07:18

    Hello,

    Thank you for reaching out to us.

    We’re sorry to hear that you’re experiencing issues with your homepage display, site performance, and the “Establishing a database connection” error after installing the demo site template from XStore.

    This type of error typically indicates a problem with your website’s database connection settings or server resources. We kindly recommend the following steps:

    1. Please verify your database credentials (database name, username, password, and host) in the wp-config.php file to ensure they are correct.
    2. Check with your hosting provider to confirm that your server is running properly and has sufficient resources to handle the demo content.
    3. If possible, increase the PHP memory limit and max execution time in your hosting settings or contact your hosting support for assistance.
    4. Please ask your hosting provider to check the server error log and attempt to resolve the issue on their end.
    Kindly let us know the outcome.

    Best Regards,
    8Theme’s Team

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