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  nasir

  Participant

  February 22, 2026 at 02:25

  i am trying to upload my banners into my theme the text is apearing but the banners immage is not apearing

  Files is visible for topic creator and
  support staff only.

  #466348 Copied
  3 Answers
  

  nasir

  Participant

  February 22, 2026 at 02:26

  i am trying to upload my banners into my theme the text is apearing but the banners immage is not apearing

  Please contact administrator
  for this information.

  #466349 Copied
  

  nasir

  Participant

  February 22, 2026 at 02:36

  Hello,

  I am using XStore theme with Elementor.

  I created homepage banners using the XStore “Banners” widget.

  Banner image is selected and visible in media preview.

  Some images display correctly.

  Other images (PNG/JPG) do NOT appear on frontend or editor preview.

  Image position, opacity, size, min-height etc are all correctly set.

  Random gallery images display, but specific uploaded banners do not.

  Could you please check if this is:

  lazy load conflict

  banner widget rendering issue

  image optimization problem

  or Elementor compatibility bug?

  Please contact administrator
  for this information.

  #466350 Copied
  

  Ayan Rahman

  Support staff

  February 22, 2026 at 05:22

  Hi,

  Thank you for reaching out to us.

  Could you please provide the URL of the page where the issue is visible, as well as temporary wp-admin access?

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Warm Regards,
  The 8Theme Team

  #466354 Copied
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