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  Olexi

  Participant

  December 12, 2016 at 18:04

  Hi,

  when we login to the my account page we get the drop down menu in the top bar … what is fine.

  Also we have the tabs that school due in the left sidebar and then the chosen content should be on the right side. But it is below the tabs from the sidebar.

  See it here: https://www.firstbeautyspa.at/dev/mein-konto/

  Any idea how to get this solved?

  #148679 Copied
  11 Answers
  

  Olexi

  Participant

  December 12, 2016 at 18:13

  The “register” option is also missing … just the “login” section.

  Ho should a new customer register if he has no Facebook account?

  Regarding the layout problem it looks like its the mobile layout also used on big screens. Maybe it is because of some screen resolution settings?

  #148680 Copied
  

  Olexi

  Participant

  December 12, 2016 at 18:43

  The problem with the “register” option is solved … just forgot to set it right in the options, sorry.

  But the layout is still not working.

  #148684 Copied
  

  Olga Barlow

  Participant

  December 12, 2016 at 21:15

  Hello,

  Please, provide me temporary admin panel access to check the issue with the My Account page content.

  Regards

  #148768 Copied
  

  Olexi

  Participant

  December 13, 2016 at 09:57

  Here we go 🙂

  Please, contact administrator
  for this information.

  #148823 Copied
  

  Olga Barlow

  Participant

  December 13, 2016 at 16:25

  Hello,

  Could you explain me your issue in details or maybe provide screeshot? Because I don’t see problem with My Account page http://prntscr.com/dixj5l
  What browser do you use?

  Regards

  #148889 Copied
  

  Olexi

  Participant

  December 13, 2016 at 17:17

  Strange … it looks different here … same with Safari and Chrome. Nothing works.

  http://prntscr.com/diy9op

  #148911 Copied
  

  Olga Barlow

  Participant

  December 13, 2016 at 17:33

  Yes, very strange. What version of Safari do you use, for example? Try to clean cache or check the page in incognito window.

  Regards

  #148916 Copied
  

  Olexi

  Participant

  December 13, 2016 at 18:29

  Cache and incognito tab does not change it … i also tried to change screen resolution with no change.

  Nothing helps?!

  #148923 Copied
  

  Olga Barlow

  Participant

  December 14, 2016 at 09:03

  Hello,

  What version of Safari do you use?

  Regards

  #148988 Copied
  

  Olexi

  Participant

  December 19, 2016 at 09:40

  Hi,

  just want to let you know that the problem is solved … it is fine now.

  But nobody knows why 🙂

  Many thanks.

  #149435 Copied
  

  Olga Barlow

  Participant

  December 19, 2016 at 17:40

  You are welcome!

  Regards

  #149517 Copied
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