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My-Account page is not showing properly.

This topic has 10 replies, 4 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

Anubhav Sharma

Participant

March 16, 2021 at 13:33

The “My-Account” page is like this-

https://ibb.co/W3drMjJ

Please help so that it is shown in a proper readable manner.

Please, contact administrator
for this information.

#279553 Copied Theme version: 7.2.5 WooCommerce version: 5.1.0

9 Answers

Rose Tyler

Support staff

March 16, 2021 at 13:38

Hello,

It will be fixed in the next theme update. We will release it today-tomorrow.

Regards

#279557 Copied

Anubhav Sharma

Participant

March 16, 2021 at 17:40

I got a mail regarding an update but I am not able to find it while logging in to WordPress.

#279629 Copied

Robert Hall

Participant

March 17, 2021 at 06:43

Hello Anubhav Shar,

I would recommend you to update the theme to Latest version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Also, please contact your hosting provider and increase PHP Memory limit – http://prntscr.com/lxcpra https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

If you still have issue let us know we are always here to provide you customer support.

Robert Hall

#279672 Copied

Anubhav Sharma

Participant

March 17, 2021 at 10:23

Still not able to see the update.

https://prnt.sc/10nzh37

#279714 Copied

Olga Barlow

Participant

March 17, 2021 at 13:25

Hello,

Provide us with correct WP Dashboard access to your site to check.

Regards

#279764 Copied

Anubhav Sharma

Participant

March 18, 2021 at 06:24

The My-Account page is still the same after the update as well.

Please help as it is disturbing the whole Login process.

https://prnt.sc/10orcje

Please contact administrator
for this information.

#279883 Copied

Rose Tyler

Support staff

March 18, 2021 at 08:06

Hello,

You need to clear cache of your mobile browser, here is what we can see on mobile – https://prnt.sc/10otufd

Regards

#279893 Copied

Anubhav Sharma

Participant

March 18, 2021 at 08:29

Thank you so much.

Sir, please take care of these things which are more often used.

Rest is fine.

Your support is absolutely awesome.

#279904 Copied

Rose Tyler

Support staff

March 18, 2021 at 08:34

Thanks for the reply. Have a nice day!

Regards

#279908 Copied
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