My account page got deleted - by UrbnDesignz

This topic has 8 replies, 3 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

  • Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    March 19, 2015 at 22:12

    Hello, unfortunately due to an issue with another plugin the My account page was deleted and was not linking with the button on the top of the header. All theme and WooCommerce Version are all up to date.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 09:47

    Hello,

    Sorry, but we can’t log to admin panel with this credentials. Please provide again.

    Regards,
    Robert Hall.

    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    March 20, 2015 at 11:25

    Hello and sorry for the long wait I fixed the support user and could you let me know how to fix it just in case it happen again. Please and thank you

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 20, 2015 at 11:35

    Hello,

    I’ve recreate My Account page for you. Please try to disable third-party plugins, very likely one of them caused issue. Also clean browser cache.

    Regards,
    Robert Hall.

    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    March 21, 2015 at 00:27

    Thank you for recreating the page but my issue was the My Account button on the top of the header. How can i link that you the my account page. The link is broken I know how to add the short coding and pages already.

    Thank you again

    Avatar: Eva
    Eva Kemp
    Participant
    March 21, 2015 at 10:55

    Hello,

    I’ve selected “My Account” page in Woocommerce > Settings > Accounts tab > My Account Page.
    Please check the link now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    March 22, 2015 at 14:42

    You are the best, thank you very much 😀

    Avatar: Eva
    Eva Kemp
    Participant
    March 22, 2015 at 20:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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