My Account Icon Login/Register and Sidebar disabling

This topic has 8 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • 7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 6, 2021 at 10:38

    Hello,

    1) Provide us with WP Dashboard and FTP access. We’ll check if it’s possible to implement that with our account form.

    2) You can disable sidebar for all the pages in Theme Options > Blog > Blog page.
    If you want to disable the sidebar for a single page then go to Pages > edit page > scroll down to the 8theme Options > Sidebar Position > choose Without.

    Regards

    Avatar: MostafaKhallaf
    Mostafa
    Participant
    December 7, 2021 at 11:29

    Hello Olga ,

    Thanks the side bar disable request is working fine now

    for the FTP details :

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 7, 2021 at 14:35

    Hello,

    You missed WP Dashboard access. Please, provide us with WP Dashboard access to proceed.

    Regards

    Avatar: MostafaKhallaf
    Mostafa
    Participant
    December 7, 2021 at 14:55

    sorry , it is my bad

    here it is

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 7, 2021 at 16:51

    Hello,

    Thank you. I passed your issue to our developers. I’ll inform you once they find any solution.

    Regards

    Avatar: MostafaKhallaf
    Mostafa
    Participant
    December 15, 2021 at 20:52

    Hello Olga,

    i hope you are fine and doing well

    do we have any new updates regarding this issue as already passed one week ? , thanks in advance

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 11:50

    Hello,

    We checked and don’t have solution unfortunately. Plugin that you use to create custom registration page uses shortcode and set from Dashbaord settings and they do that redirect. So, you may try to contact plugin author and ask if they have any recommendations for you.

    Also, you can disabled off-canvas login and leave just link for the account icon that will redirect you to login/register page from start.

    Regards

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