My Account functionality and buttons all stopped working when the XStore theme is activated

This topic has 3 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

  • Avatar: choc
    choc
    Participant
    November 26, 2024 at 06:57

    For some reason, My Account buttons and functionality all stopped working (seemingly randomly). When I turn off the XStore plugin, I can properly navigate around the My Account sub-pages like Orders, Downloads, Addresses etc but when the XStore theme is activated, I now cannot. I recently renamed some of the My Account pages, because there were two of them – (it seems) one for registration and the other for account settings – perhaps this had something to do with it? Appreciate any assistance, thanks.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2024 at 08:22

    Hello,

    Please clear cache and check how it works now.

    We’ve replaced the shortcode with our “My Account” element.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 18:25

    Dear choc,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘My Account functionality and buttons all stopped working when the XStore theme is activated’' has been successfully resolved, and the topic is now closed for further responses

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