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My account, edit adresses – It doesn't let modify address

This topic has 7 replies, 2 voices, and was last updated 9 years, 12 months ago ago by Jack Richardson

Susana

Participant

May 26, 2014 at 10:05

Hi eight theme team,
I’ve a little problem with account menu. I’ve tried to modify adresses but it seem that “edit adress” option doesn’t work. How Can I fix it?

Thank you very much,
Susana

Please, contact administrator
for this information.

#4903 Copied

6 Answers

Jack Richardson

Support staff

May 26, 2014 at 10:11

Hello,

We’re unable to enter in Administration panel. Please check provided wp-admin and FTP credentials.

Regards,
Jack Richardson

#4904 Copied

Susana

Participant

May 26, 2014 at 10:14

So Sorry,
I detected the same problem in checkout page, in login section, I can’t loggin there.

I attach you credentials below,

Please, contact administrator
for this information.

#4907 Copied

Jack Richardson

Support staff

May 26, 2014 at 10:39

Hello,

You have old theme version 1.4.1, which is not compatible with 2.1.x WooCommerce version. That’s why you should update your theme to the latest version.

Before theme upgrading, please remove woocommerce folder from the theme directory and read instructions how to upgrade: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards,
Jack Richardson

#4914 Copied

Susana

Participant

May 26, 2014 at 11:13

Hi Jack,
It seems to be in 1.4 but I updated almost files to 2.1, but I’ve been working too much time in this theme, I doesn’t matter that visual composer doesn’t works fine, I need to leave some theme files untouched like style or custom css, and may be, some php file like Shopping Bag, or review-order.php.

Please could you help me to solve only this issue about my account? I’m wondering about some little code wrong, or some end-points wrong.

Leaving the other files untached, do you think we can solve this issue?

Thank you very much,
Susana

#4919 Copied

Susana

Participant

May 26, 2014 at 11:19

Don’t worry, I succeded in fixing it.

Thank you very much

#4921 Copied

Jack Richardson

Support staff

May 26, 2014 at 11:28

Hello,

Glad to hear that! If you have some questions feel free to contact us.

Regards,
Jack Richardson

#4924 Copied
Tagged: edit adresses, modify address, my account, online shopping, secure, user friendly, woocommerce wordpress
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My account, edit adresses – It doesn't let modify address

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