My account delete elemens string with css

This topic has 4 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

  • 3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2024 at 12:29

    Hello, ziga32,

    Thank you for reaching out to us with your query.

    Kindly furnish us with temporary wp-admin access to enable us to examine the issue more thoroughly and offer the necessary assistance.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    March 6, 2024 at 13:59

    sure

    Also, this field in MY ACCOUNT > PAYMENT METHOD is saying:

    By providing your card details, you are granting jewelry permission to debit your card for future payment amounts in accordance with their terms and conditions.

    There is supposed to by a company name, not “jewelry”
    https://i.imgur.com/OjSeP3g.png

    But I can’t find where to fix that?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2024 at 14:14

    Hello, ziga32,

    We kindly request that you verify whether the texts in question are visible under the default WooCommerce theme, Storefront, when the XStore theme is not activated. This can be done by navigating to Appearance > Themes within your dashboard.

    Should the texts appear consistently, regardless of the theme being used, we suggest reaching out to the WooCommerce plugin support team for further assistance – https://wordpress.org/support/plugin/woocommerce/

    Kind Regards,
    8theme team

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