My aboutus and contactus, page content and header overlap

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Mac
    Mac
    Participant
    December 5, 2023 at 03:04

    3 positions are misaligned, urls have been sent

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2023 at 08:19

    Hello, @Mac,

    Thank you for reaching out to us.

    1) We are delighted to inform you that the technical issues affecting the ‘Contact Us’ and ‘About Us’ pages on your website have been successfully resolved. We recommend that you revisit your site to confirm the resolution. Please ensure to clear your browser cache if the problem persists, as this could be related to cached data. For further assistance, we have provided visual guides which can be accessed via the following links:
    https://ibb.co/qng9RHZ
    https://ibb.co/7jVLdX6

    2) To modify the footer on your website, please proceed to the WordPress dashboard, then go to ‘Static Block’ and select ‘Footer’. From there, you can ‘Edit with page builder’ such as Elementor. Choose the specific column you wish to alter and, within the ‘Advanced’ settings, navigate to the layout section to adjust the margin and padding according to your preferences. A detailed visual guide is available at the link below for your convenience:
    https://ibb.co/c2Rr0vW

    Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

    Yours sincerely,
    The 8Themes Team

    Avatar: Mac
    Mac
    Participant
    December 5, 2023 at 09:00

    Can you tell me how to solve the overlapping page, so that when I encounter the same problem, I don’t have to post questions all the time.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2023 at 09:41

    Hello, @Mac,

    We hope this message finds you well.

    We would like to inform you that you are currently using the “Breeze” Cache plugin on your website. We have taken the initiative to purge all caches, and we are pleased to report that the issue you were experiencing has now been resolved.

    For further clarification and a comprehensive visual walkthrough, we invite you to view the instructional video at the following URL: https://ibb.co/P5k7KpV

    Should you have any further inquiries or require additional assistance, please feel free to contact us at your earliest convenience.

    Yours sincerely,
    The 8Themes Team

    Avatar: Mac
    Mac
    Participant
    December 5, 2023 at 10:01

    Please tell me where to edit the background image to replace the aboutus page header. Also how to check the size of the picture.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2023 at 12:14

    Hello, @Mac,

    Thank you for reaching out to us.

    To update the background image on the “About Us” page header, kindly proceed to your WordPress dashboard, then select Pages, and click on “About Us”. Once there, please edit the page using Elementor and locate the section that contains the header. Within the Style settings, you will have the option to alter the container’s background image.

    For a comprehensive visual walkthrough, we invite you to view the instructional video at the following URL: https://streamable.com/d0l86n

    Should you need to verify the dimensions of the image, you can do so by accessing the Style settings of the container. There you will find the “Image Resolution” option, which allows you to modify the size of the image accordingly.

    For further visual assistance, please consult the image provided at this link: https://ibb.co/4pg96T7

    Should you have any further inquiries or require additional assistance, please feel free to contact us at your convenience.

    Yours sincerely,
    The 8Themes Team

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