Multiple single product templates: changes not saved, Publish button error

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

  • Avatar: Bas_Kling
    Bas Kling
    Participant
    November 10, 2020 at 22:15

    Opening another ticket on the related topic: when trying to load a template, loading time is ridiculously slow, sometimes doesn’t even load at all.
    When it does load, changes are not saved (visible in editor, not in live page, i.e. custom tab: “materiaal & verzorging (boho kink)”. Save buttons works but no results. Hitting the Publish buttons results in error message (“Something seem to have gone wrong. Please wait a few seconds and try again”)

    Login credentials in related ticket

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2020 at 18:58

    Hello,

    Have you contacted your hosting provider to change SubstituteMaxLineLength to 20M?

    Regards

    Avatar: Bas_Kling
    Bas Kling
    Participant
    November 11, 2020 at 19:23

    Yes. Its in the .htaccess file

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 12, 2020 at 13:09
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The issue related to '‘Multiple single product templates: changes not saved, Publish button error’' has been successfully resolved, and the topic is now closed for further responses

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