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Multiple single product builder questions and issues

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

WayneC

Participant

March 17, 2024 at 01:18

Hi,

Firstly I love this theme. It looks nearly ready but I have a few issues.

I’ve created a admin account for you to fix.

The problems:

A. Shop: https://furilabs.com/shop/

The categories seem to be duplicating and it takes up way too much real estate for the categories.

Also where do we update the category information? Pictures for instance.

B. I edited the Single Product Builder but it seems to hardcode all info now.

See these 2 products below. The wireless charger incorrectly has the “Magic 360” spin on it. I only want this on certain products. Maybe I need a second product template but i cant make one and also there is no place to select it in the product add page.

1. https://furilabs.com/product/flx1/
– This i want a shortcode to be added so i can have a 360 product rotator. Your product 360 didnt work very well so i added this as i had a license for it.
2. https://furilabs.com/product/wireless-charger/
– This I want to have standard images with thumbs beneath it.

If a single product template can exist but it would need a shortcode in the main image section so i can replace the main image with shortcode and if no shortcode then it should display normal images with the thumbs for alternate product images below it.

I want to be able to select which product display template for new products.

C. I added a Custom tab in the products. It’s “Custom Tab #3” and I changed the tab title to Specifications. It now shows but I cant add any content. I want to add a html table or any text.

D. How can I rename the tab “Additional Information” to “Attributes”.

E. In the static block “footer” is a link to “changelog” but that keeps re-directing back to the homepage. If I rename the “changelog” to “changelog1” and update the link then it works. I dont want to do that. I cant stop the redirect.

#387208 Copied Theme version: 9.2.9

4 Answers

WayneC

Participant

March 17, 2024 at 01:19

login details attached in private area

Please contact administrator
for this information.

#387209 Copied

Rose Tyler

Support staff

March 17, 2024 at 09:40

Hello, WayneC,

Thank you for contacting us and for using XStore.

Please post different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ We would like to inform you that the duplication of categories in the carousel on your website is occurring because there are only two non-empty categories present https://prnt.sc/9XoNlPfuuHFh

The picture can be changed by editing category – https://prnt.sc/BU-0wqR4Z0Uh

2/ Sorry, but your request is a bit unclear to us.

This block https://prnt.sc/oI6j9tr2SLKB comes from the Smart Product Viewer plugin and on FLX1 product from your example, Smart product is not selected, so this is the reason why it doesn’t work. Please read more in the documentation of the plugin.

We do not recommend using a few plugins for the same purpose simultaneously, because they may conflict with each other.

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Multiple templates cna be created via Single Product Builder – https://prnt.sc/nZgzlYA6_FDI

3/ Please edit content of Text tab or use a Static block – https://prnt.sc/WU8NRuIVzB3p

4/ https://woo.com/document/editing-product-data-tabs/

5/ Fixed by renaming pages in Trash.

We hope this information is helpful.

Kind Regards,
8theme team

#387227 Copied

WayneC

Participant

March 18, 2024 at 00:25

Thank you Rose, this is all terrific. I have done most of these.

#387258 Copied

Andrew Mitchell

Support staff

March 18, 2024 at 00:25

Dear WayneC,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#387259 Copied
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