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Multiple questions and issues. - by Katie

This topic has 8 replies, 2 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

Katie

Participant

April 4, 2015 at 12:33

Hello team.
1. How can I add a Product No. (so it will change as I choose a different variation of the product), I would like the Product No. to be after the Product Description on the Product page. Thank you.

2. If I can have the Product No. inserted how can I delete/disactivate SKU no? I don’t need it on the Porduct page. If I can’t add a Product No. than I want to use the SKU as the Product No., therefore how can I move SKU being situated after the varieations – to be asfter the Product description?

3. Next to the image on the left on the product page is a round with two arrows (like an icon) (see web details below please), it does not do anything, how can I delete it?

4. After the product description is a blank space, I can’t delete it (see web details below please), I would like the product description details (text) to be highter that it is now.

5. Product variations – I followed all of the instructions regarding product variations, entered attributes, and than values for the variations, when I go to the actual page the drop down box is there but no values – it is empty (please see web details below)

6. How can I enter more sections and text on the product page? It doesn’t display anything that I enter (e.g. images, or any other text) except what is there now.

Thank you very much, I appreciate your effort repllying to all of these questions, but believe me I am trying to figure out myself for 3 days now but I couldn’t.

Thanks again for your quick reply.

Please, contact administrator
for this information.

#54702 Copied

7 Answers
Eva Kemp

Participant

April 4, 2015 at 13:55
Hello,

1. Do you mean you want to add SKU number?
Please refer to Woocommerce documentation:
http://docs.woothemes.com/document/managing-products/ > Adding a variable product

2. You can re-order elements on a single product page as described in the articles:
http://wpbackoffice.com/reorder-product-page-contents-woocommerce/
https://pinakibisi.wordpress.com/2013/06/21/woocommerce-single-page-content-position-change/
Add this code in functions.php file:

remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_meta', 40 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_meta', 5 );

3. Go to Theme Options > Single Product Page > “Enable Lightbox for Product Images” > Off.

4. Use this code in custom.css file:

.product-information .price { margin-top: 0px !important; }

.product-navigation { margin-bottom: -30px !important; }

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

5. Did you add price for all variations? Please check it.

6. Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.
#54720 Copied
Katie

Participant

April 4, 2015 at 14:26

Hi Eva

Thank you for your reply.

1. No, I know how to add SKU number. Every product has a Product No. in the database (unique number), I need the customer to see that number. The website is for an architectural hardware, the curtomers order by the product number. Therefore I need it to be seen after the Product Description.

5. Because the website is for a architectural firm and need different variations like: finish (satin crome plate, crome plate, etc.) and configurations (passage, etry etc.) I’ve edit and entered all of the details still the drop down box shows 0 values.

6. Please see in the private area

Please, contact administrator
for this information.

#54723 Copied

Eva Kemp

Participant

April 4, 2015 at 15:57

Hello,

1. Unfortunately there is no such option. Sorry. You may consult with Woocommerce support concerning this issue as products page is their configuration.

5. You didn’t add price to variations. I’ve added to one of them http://storage2.static.itmages.com/i/15/0404/s_1428159333_4907600_ab2db98e80.png and the attribute is shown on a single product page. Please clear browser cache and check.

6. As I see you don’t have any images added in a product description.
Please add it and check the site.

Regards,
Eva Kemp.

#54731 Copied

Katie

Participant

April 7, 2015 at 04:14

Hi Team

2. Still, I can’t move the items on the Product page. I cannot re-order the elements places (e.g. SKU number on the top, remove the price)

Please help, the credentials are on the private area.

Thank you very much

Please, contact administrator
for this information.

#55102 Copied
Eva Kemp

Participant

April 7, 2015 at 08:58
Hello,

I’ve added this code in functions.php file in the theme directory:

remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_meta', 40 ); add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_meta', 5 );

Now SKU number and category are under “Product Description”. Please clear browser cache and check. Unfortunately category can’t be separated from SKU number. If you still want to achieve it you should contact Woocommerce support.
To remove price you need add this code in functions.php file:
remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 );

Please note, this is Woocommerce configuration and it’s out of our basic support.

Thank you.
Regards,
Eva Kemp.
#55194 Copied
Katie

Participant

April 7, 2015 at 11:30

Hi Eva
Thank you very much for your reply.
I figure out that if I delete the add to card button than I can’t see the variations for some reason, maybe they are connected. Do you have any idea where this fuction is in the coding?

Also, I was able to delete the pricing with your help – thank you very much!

Regards
Katie

#55258 Copied

Eva Kemp

Participant

April 7, 2015 at 13:14

Hello,

We can’t access your site now.
Please connect to your FTP account and remove css code that you placed in functions.php file, or provide us with FTP access.

Thank you.
Regards,
Eva Kemp.

#55295 Copied
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