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Multiple issues on different topics XStore

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

crtvp

Participant

February 13, 2022 at 09:49

Hello, I would need a little help

Please, contact administrator
for this information.

#316991 Copied Theme version: 8.0.12

1 Answer

Rose Tyler

Support staff

February 13, 2022 at 14:05

Hello,

Could you provide URL and temporary wp-admin access?
1/ We did not face the mentioned warning before. Have you tied to follow their suggestions (clear cache and disable all 3rd party plugins to check if one of additional plugins is a reason for the problem) ? Do you have warnings with our theme only or when Twenty Twenty-One theme is activated also? Try to contact the support of Loco Translate plugin.
2/ Activate a default theme and check then. Our theme should not be reason for this. Try to get more info from the test system you are using or your hosting provider.
3/ Provide FTP access also.
4/ Activate our White Label Branding plugin – https://xstore.helpscoutdocs.com/article/108-white-label-branding-plugin

Regards

#317004 Copied
Tagged: issues, multiple, themes, topics, woocommerce, wordpress, xstore
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