Return to previous page

Multiple Headers not working on product category pages

This topic has 12 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

jonathon.prevost

Participant

May 29, 2020 at 16:13

Having issues using multiple headers. Can;t seem to figure out the proper conditions for it to work on a given category page. It’ll work on all products under that category, but when you click the actual category from the breadcrumbs, the menu reverts to the default site menu. Right now I am using page tags and products under the menu as conditions of the header to display. Please help! Left the URL but site is currently in maintenance mode as we are just implementing the new navigation.

#239247 Copied Theme version: 6.3.4 WooCommerce version: 4.1.0

11 Answers

Olga Barlow

Participant

May 29, 2020 at 22:38

Hello,

Thank you for using our theme!
Could you, please, provide us with temporary WP Dashabord access to your site and explain in details with links(screenshots) what header and where you want to show? We’ll check and help you.

Regards

#239269 Copied

jonathon.prevost

Participant

May 30, 2020 at 13:55

What I would like is if these category pages which all fall under Snowmobile Suspension:
https://www.raptorshocks.com/product-category/snowmobile-suspension/polaris-shocks/

would show the header from this page:
https://www.raptorshocks.com/snowmobile-suspension/

It shows on all the products as I’m using the category tag as a way to show the proper header on products, but that doesn’t seem to work on category pages as well in the shop.

Same applies for the Truck Suspension product categories.

Also seem to be having some random issues where once in a while the products don’t show the correct header. Sometimes the snow products will show the truck header. Not sure why that is?

Please contact administrator
for this information.

#239328 Copied

jonathon.prevost

Participant

May 30, 2020 at 20:59

Any luck? I see you were able to login a few hours ago.

#239386 Copied

Rose Tyler

Support staff

May 31, 2020 at 08:40

Hi,

Provide FTP access also.

Regards

#239406 Copied

jonathon.prevost

Participant

June 1, 2020 at 11:33

Submitted.

Please contact administrator
for this information.

#239489 Copied

jonathon.prevost

Participant

June 2, 2020 at 01:43

Any update?

#239554 Copied

Olga Barlow

Participant

June 2, 2020 at 08:46

Hello,

Take my apologies for the delay in answering. I’m working with my team to resolve the issue but we need more time. I’ll inform you once we fix the issue.

Regards

#239565 Copied

Olga Barlow

Participant

June 2, 2020 at 10:47

Hello,

Check the Truck header now. We have changes conditions for that header to show it for the truck category and menu subcategories and for the products of the track category.
Let me know if this is what you wanted to achieve.

Regards

#239578 Copied

jonathon.prevost

Participant

June 2, 2020 at 12:59

That is exactly what I was looking for but it looks like we lost some other conditions that used to be there. The truck suspension pages from that menu also needs that truck header and there was a snowmobile suspension header that now is not being used? It looks like you’ve reduced it down to two header styles.

Did you have to make changes to the code or was this with the builtin functionality? just worried about theme updates later on.

#239591 Copied

jonathon.prevost

Participant

June 2, 2020 at 13:03

It looks like it may not be working on deeper categories. This one for example is not showing the correct header:

https://www.raptorshocks.com/product-category/truck-suspension/ram/ram-accessories/kelderman-ram-accessories/

#239592 Copied

Olga Barlow

Participant

June 2, 2020 at 14:16

Hello,

We fixed some issue with the product category conditions described here https://www.8theme.com/topic/multiple-headers-bug/#post-239447
To show the header for the product category you need to add the appropriate conditions with all the categories you want to apply it for https://gyazo.com/c7bf42d46275c35cfad18124b01b7660
Also, if you want to show it for pages add also the condition for the pages.

We have changes conditions for the Snowmobile header, so edit it and add the conditions depending on your needs.

Regards

#239597 Copied
Viewing 12 results - 1 through 12 (of 12 total)

The issue related to '‘Multiple Headers not working on product category pages’' has been successfully resolved, and the topic is now closed for further responses

Multiple Headers not working on product category pages

Explore our best WordPress WooCommerce Themes collection