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Multiple headers bug - by amahol - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

amahol

Participant

May 29, 2020 at 20:34

The multiple header will work with product-category catalog/archive but it won’t work when I click on one of those products.
I am using the archive–>category–>Men
and then tried using this one
I tried using the Singular–>In Category–>Men
for the products single page, however, I save and publish, nothing happens. And come back and check the “In category” has changed to “In Tag” (I have tried this around 6 times and it always changes.

Please, contact administrator
for this information.

#239265 Copied Theme version: 1

11 Answers

Rose Tyler

Support staff

May 30, 2020 at 09:10

Hello,

Provide temporary wp-admin and FTP access, we will check why “In category” changes to “In tag”.

Regards

#239304 Copied

amahol

Participant

May 30, 2020 at 21:09

Temporary user for 3 days link

Please contact administrator
for this information.

#239389 Copied

Rose Tyler

Support staff

May 31, 2020 at 07:13

Hi,

What about FTP? If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#239404 Copied

amahol

Participant

May 31, 2020 at 22:35

I think I managed it on my own… let me know if this is right

Please contact administrator
for this information.

#239447 Copied

Olga Barlow

Participant

June 2, 2020 at 09:58

Hello,

We have made some fixes. Check now, please. Let me know if everything works fine from your side.

Regards

#239574 Copied

amahol

Participant

June 2, 2020 at 18:42

Hello,

It no longer changed to In Tag by default but its not working yet in any of the subcategories under the Men category or any of the product In Category (in the men category).

Also, its really weird… when I am in the Men’s product category page the category filter doesn’t display any subcategories (although there are) but when I am in the Men’s Accessory product category page, I can see Hats and Sunglasses as subcategory, which doesn’t make sense because Men’s Accessory is a subcategory of Men.

Please contact administrator
for this information.

#239614 Copied

Olga Barlow

Participant

June 3, 2020 at 09:05

Hello,

Provide us with WP Dashboard access again to check this, the previous link expired.

Regards

#239684 Copied

amahol

Participant

June 3, 2020 at 14:06

Hello,

This one is for a week!

Please contact administrator
for this information.

#239726 Copied

Olga Barlow

Participant

June 4, 2020 at 10:37

Hello,

1) At this moment if you choose the category in the condition it applies header for that category (not for the subcategories). We plan to add checkbox http://prntscr.com/stk8du to allow users to apply it for the subcategories but there is no such option at this moment
http://prntscr.com/stk8du So, at this moment if you want to apply header for the subcategory you need to create additional condition for that subcategory.

2) If you added the condition to show the header for the product from category but product is added to subcategory and not to that category you won’t get header for that. So, check not just 1 category for the product but add the parent subcategory and main parent category https://gyazo.com/9350981f721dcccf01158da45b58b34c Then it works https://www.meralte.com/product/sample-product/basic-hat/

Regards

#239868 Copied

amahol

Participant

June 4, 2020 at 16:40

Great! I think I can add it to all subcategories. But I will look forward to 8theme adding that option! It would be very useful.

Sincerely,
Amanda

#239931 Copied

Olga Barlow

Participant

June 4, 2020 at 17:48

Hello,

You are welcome. Yes, we’ll try to implement this ASAP.

Regards

#239944 Copied
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