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Topic: Moving of element leads to distortion

Tagged: Visual Composer

zouking

Participant

January 22, 2015 3:24 am

Hi,

I am moving the element into another row. But everytime i click and hold the element, it will have some weird distortion coming out.

Please have a look at the screenshot.

I already using the latest 1.5.2 version.

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mozmocreative

Participant

January 22, 2015 6:29 am

The same thing is happening to me, even tried a different server and different browser. You can’t drag elements anywhere, it just makes the page really long, extends the container they’re in, and freezes the page on the crosshair cursor.

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Robert Hall

Support staff

January 22, 2015 8:30 am

Hello @zouking,

You use old version of Royal theme. In Appearance->Themes I see you have 2 themes (1.3 and 1.1). You need delete one of them and update last to the latest version.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Also you use many old plugins: Essential Grid, Revolution Slider, Ultimate Addons for Visual Composer, WooCommerce, WPBakery Visual Composer. Please update.
You can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

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Robert Hall

Support staff

January 22, 2015 8:34 am

Hello @mozmocreative,

As I see you use old plugins too (Essential Grid, Revolution Slider, Ultimate Addons for Visual Composer, WooCommerce, WPBakery Visual Composer). Please update to the latest.
Here is link http://www.8theme.com/download-plugins/ , where you can download the latest plugins versions. Enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

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Simon Benjamin

Participant

January 22, 2015 6:01 pm

Hi there.

I’m having the same problem. I’m using Legenda 2.5, and have updated all plugins including Visual Composer, but still getting this distortion issue as described above. Can you suggest anything? I can’t drag and drop elements at all using VC, it’s making development very difficult.

Thanks.

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Eva Kemp

Support staff

January 22, 2015 6:07 pm

Hello @simon Benjamin,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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