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Moved Xstore from one site to another and getting error

This topic has 2 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: imbarney
    imbarney
    Participant
    September 27, 2018 at 02:27

    I decided to use the theme on another website and deleted from old site and added to new via the Envato plugin. When I installed it’s giving me an error saying I need to deactivate the old theme..but I already deleted from the old site and installed another one. What do I need to do to fix?
    Thanks

    #200020 Copied Theme version: 5.02 WooCommerce version: 3.9
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2018 at 07:27

    Hello,

    Please provide your purchase code and screenshot of the problem.

    Regards

    #200028 Copied
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