Mobilemenu not working – this happens when I click some pages

This topic has 4 replies, 3 voices, and was last updated 10 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: jaroh
    jaroh
    Participant
    May 29, 2023 at 18:20

    Hi,

    The mobile menu is not working.
    Its still displaying as if its viewed on a desktop computer.
    Its not being responsive.
    This happened when I click something in the pages not sure what pages is the issue.
    I noticed that when I save the theme – its working but when I clicked something it reverted back to desktop menu.

    https://i.postimg.cc/4yvfVD1M/mobile-menu-issuse.jpg

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2023 at 07:35

    Hello Jaroh,

    Thank you for contacting us and for using XStore.

    We would recommend you disable Mobile Optimization in Theme Options > General.
    Clear cache and check the header from mobile then.

    Kind Regards,
    8theme team

    Avatar: jaroh
    jaroh
    Participant
    May 30, 2023 at 23:29

    Thanks. Looks like it worked. I will test further.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 31, 2023 at 06:37

    Hello, jaroh,

    Great to hear that it worked for you! Thank you for letting us know. If you have any further questions or need assistance with testing, feel free to reach out. We’re here to help!

    This topic is closed now.

    Best Regards,
    8Theme Team.

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