Hello. I’m having a problem with the category filter widget on mobile.
It turns out it’s not displaying correctly and the loading icon appears.
Please I need your help.
Thanks in advance.
* I sent the credentials. This is a stagging site.
This topic has 2 replies, 2 voices, and was last updated 5 days, 4 hours ago ago by Alex Carter
Hello. I’m having a problem with the category filter widget on mobile.
It turns out it’s not displaying correctly and the loading icon appears.
Please I need your help.
Thanks in advance.
* I sent the credentials. This is a stagging site.
Hello,
Thank you for reaching out to us.
We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ). After that, clear the cache of the browser, and then check the result. It is possible that one of the additional plugins is causing the issue.
Let us know the results.
Warm Regards,
The 8Theme Team
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