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Mobile Website stuck on loader - by adwa

This topic has 2 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

adwa

Participant

July 2, 2018 at 23:47

Hi,

On visiting my site using a mobile, “loading the content” with spinning dots show up and never disappear; I can see that my content is already loaded behind this message and I can even scroll the page behind but can’t get the “loading the content” to disappear.

#195882 Copied Theme version: 3.8.1

1 Answer

Rose Tyler

Support staff

July 3, 2018 at 09:50

Hello,

Have you tried to disable all 3rd party plugins?
Did you make changes in template files? Do you use a child theme? Do you have the same problem with parent theme activated on site?
Please let us know and provide temporary wp-admin access in the Private Content area.

Regards

#195906 Copied
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