Mobile tabs at bottom of page - by AshleyW

This topic has 6 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: AshleyW
    AshleyW
    Participant
    November 4, 2021 at 13:52

    Hi,

    I need to edit the menu at the bottom of mobile.

    Where is says ‘shop by type’ and ‘help’, these should be dropdown menus as shown in the sidebar and on desktop.

    Instead what is happening is when I click on them I am taken to the homepage which then freezes.

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 4, 2021 at 15:39

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check the issue in more detail.

    Regards

    Avatar: AshleyW
    AshleyW
    Participant
    November 9, 2021 at 12:22

    Hi,

    Please see attached details. Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 15:09

    Hello,

    Do you mean the Mobile menu? Go to Theme Options > Header builder > Mobile menu > Dropdown Opening Action

    Regards

    Avatar: AshleyW
    AshleyW
    Participant
    November 9, 2021 at 16:13

    Hi, No its the ‘more’ menu which displays at the bottom of the screen on a mobile. Not the main menu.

    When you click ‘more’ a menu comes up but if you click on the ‘shop by type’ options
    it takes you to the page then freezes. You have to refresh the page to be able to view anything.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2021 at 08:15

    Hello,

    “Shop By Type” menu item doesn’t have a link – https://prnt.sc/1yzpmou , meanwhile Menu For More Toggle can’t show a dropdown menu. You need to create a new menu via Appearance > Menus, that doesn’t have subitems, but all items have valid links, not #. Go to Theme Options > Mobile panel > Select Menu For More Toggle Element > select your new menu.

    Regards

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