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Mobile site: product page keeps crashing

This topic has 2 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

  • Avatar: bellaphile
    bellaphile
    Participant
    May 11, 2015 at 21:25

    Today I attempted to go on to the mobile version of my site on my iphone and noticed that when I go to a product page I get the error “A problem occurred with this webpage so it was reloaded.” It just keeps reloading with this message and never completes. How do I troubleshoot this and resolve this error?

    Please, contact administrator
    for this information.
    #63299 Copied
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 11, 2015 at 21:40

    Hello,

    Try to disable third-party plugins, maybe one of them caused issue.

    Regards,
    Robert Hall.

    #63303 Copied
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