when I click it disappears before I can write anything in it
This topic has 7 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Andrew Mitchell
when I click it disappears before I can write anything in it
Hello, Fareed Fares ,
Your site is under maintenance mode, so we can’t check it.
Could you please provide temporary wp-admin access?
Thank you for your cooperation.
Best Regards,
8Theme’s Team
I closed maintaince mode
Hello, Fareed Fares ,
We appreciate your prompt response.
We have conducted tests on the mobile search functionality of your website and have not identified any issues. Currently, the AMP plugin is activated, which may have resolved any issues that existed prior to its activation, or the problem may be isolated to a specific device and browser. Could you please record a video demonstrating the issue you are encountering and inform us of the device and browser you are using?
Best Regards,
8Theme’s Team
I tried multiple devices it’s very slow and when it loads it shows a white old version without the edits
Hello, Fareed Fares ,
We would like to inquire whether you have had the opportunity to clear the cache of your mobile browser. Additionally, could you please confirm if you have attempted to disable the AMP plugin?
We kindly ask you to perform these tests.
Record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Thank you in advance for your cooperation.
Best Regards,
8Theme’s Team
Dear Fareed Fares,
Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?
Click here to share your insights: https://themeforest.net/downloads
Your support fuels our journey, and we appreciate it more than words can express.
Best Regards,
The 8Theme Team
The issue related to '‘mobile search menu from the icon disappears so fast and can’t use it’' has been successfully resolved, and the topic is now closed for further responses