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Mobile Search Icon Overlapping Issue on my web

This topic has 4 replies, 2 voices, and was last updated 4 months, 4 weeks ago ago by Juan Alberto Montoya

Juan Alberto Montoya

Participant

July 28, 2025 at 13:17

Dear Xstore Support Team,

I’m encountering a display issue in the Xstore mobile application that I need assistance with.

When I tap the search icon on the mobile interface, the Xstore logo and other icons overlap the search field. This makes it difficult to use the search functionality effectively.

Could you please provide guidance on how to resolve this overlapping issue? Any troubleshooting steps or configuration adjustments would be greatly appreciated.

Thank you for your time and help.

Please, contact administrator
for this information.

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3 Answers

Jack Richardson

Support staff

July 28, 2025 at 17:54

Hello @Juan Alberto Montoya,

We hope this message finds you well.

We have reviewed the issue you reported regarding overlapping elements in your header. Upon inspection, we noticed that multiple z-index values were applied across several containers and widgets from your side, as shown in the following screenshot: https://prnt.sc/5VO4lMKTp-nG. This configuration contributed to the overlapping issues you described.

To help resolve the problem, we have reset most of the z-index values, as many of them appeared to be unnecessary. Moving forward, we kindly recommend applying the z-index property only when it is essential for your specific layout requirements.

Thank you for your understanding.

Best regards,
The 8Theme Team

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Juan Alberto Montoya

Participant

July 28, 2025 at 18:25

Thanks for your help. And sorry for the inconvenience

#451010 Copied

Juan Alberto Montoya

Participant

July 28, 2025 at 18:25

Thanks for the support! My topic “Mobile Search Icon Overlapping Issue on my web” has been successfully resolved.

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Mobile Search Icon Overlapping Issue on my web

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