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Mobile screen doesnt shows the languages switcher to select another language

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

  • Avatar: khulood
    khulood
    Participant
    April 26, 2025 at 15:55

    Hello,
    I am facing problem in language switcher in mobile screen, the user couldn’t be able to select, the dropdown list is not clearly appear, instead in Desktop screen, it is clearly appear

    #442062 Copied
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 26, 2025 at 16:03

    Hello,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

    #442068 Copied
    Avatar: khulood
    khulood
    Participant
    April 26, 2025 at 16:20

    hi
    pls find the link which show the requested video

    Please contact administrator
    for this information.
    #442071 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 28, 2025 at 09:13

    Hello,

    Please accept our apologies for the delayed response due to the weekend. Unfortunately, the video is not accessible via the link you provided. Could you kindly share a new link with us?

    Thank you for your understanding and cooperation.

    Warm Regards,
    The 8Theme Team

    #442170 Copied
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