Mobile phone display problems (menu operation and currency symbol)

This topic has 5 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Mihail Sidorenko

  • Avatar: Mihail_Sidorenko
    Mihail Sidorenko
    Participant
    July 26, 2020 at 15:49

    Hello!
    If you open the site on a mobile phone, then there are two problems:
    1. The top-level menu item when clicked does not send to the target page, but only expands the second-level menu items.
    2. The currency icon is not shown on the product category page on the phone.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2020 at 16:06

    Hello,

    1) Theme Options > Header builder > Mobile menu > Dropdown Opening Action
    2) Please describe the problem in more detail, provide a screenshot and temporary wp-admin access http://prntscr.com/tosnbm

    Regards

    Avatar: Mihail_Sidorenko
    Mihail Sidorenko
    Participant
    July 26, 2020 at 16:58

    Thanks for the quick response!
    We’ve dealt with the first problem, thanks!
    And here is the second: https://priscree.ru/img/0cdbb89408be75.jpg
    This is a screenshot from the page http://xoit.ru/product-category/xolodnye-zakuski

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 27, 2020 at 09:23

    Hello,

    1) I don’t see the mentioned issue while testing the site using mobile device (Android) http://prntscr.com/tp4w1s What mobile device do you use?
    2) You use the Saphali Woocommerce Russian plugin to change the currency symbol from default one to custom. Do you have the issue when that plugin is disabled?

    Regards

    Avatar: Mihail_Sidorenko
    Mihail Sidorenko
    Participant
    July 27, 2020 at 11:33

    Thank you for your research.
    This is an interesting problem – I found out that it has a migration character: it appears after several clicks on the site. This is not a template problem anyway. Maybe it’s the phone model, although it’s Samsung and Android 9
    We close this question, I will figure it out on my own, thanks!

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