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Mobile panel not working even when switched on wen visiting site from mobile device

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

riddlezitindustries

Participant

February 12, 2024 at 17:51

When activating the mobile panel for visiting the site on mobile browsers
the site does not retheme as per the mobile panel settings it remains the same just resized as per the desktop website

I have tested in multiple browsers on IOS and android

Files is visible for topic creator and
support staff only.

#383185 Copied Theme version: 9.2.8

1 Answer

Tony Rodriguez

Support staff

February 13, 2024 at 06:21

Hello, @riddlezitindustries,

Thank you for reaching out to us with your concern.

We suggest that you turn off the Mobile Content Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team.

#383209 Copied
Tagged: fix woocommerce mobile panel, mobile device woocommerce solution, mobile panel issue, woocommerce mobile problems, wordpress mobile troubleshooting, wordpress woocommerce themes
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