Mobile panel is off, but is still showing

This topic has 4 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

  • Avatar: sisalik
    sisalik
    Participant
    December 2, 2021 at 00:50

    I have Mobile panel OFF, but it is still there!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 2, 2021 at 08:10

    Hello,

    We’ve checked your site and do not see the mobile panel. Please clear cache of your mobile browser.

    Regards

    Avatar: sisalik
    sisalik
    Participant
    December 2, 2021 at 09:48

    It still shows in the Customise view. Then that’s a bug.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 2, 2021 at 13:06

    When you are in Theme options > Mobile panel > the panel is visible, this is predefined behavior, enable or disable it for customers you can select here – https://prnt.sc/21e2lox

    Regards

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The issue related to '‘Mobile panel is off, but is still showing’' has been successfully resolved, and the topic is now closed for further responses

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