Mobile Page Layout errors - by davidc555

This topic has 5 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: davidc555
    davidc555
    Participant
    January 25, 2017 at 10:38

    Hi guys some of our users have sent in photos of our site on a mobile device showing a completely overlapping layout, i have attached some images

    http://tinypic.com/r/fvcz07/9
    http://tinypic.com/r/ngep36/9
    http://tinypic.com/r/2rmbpqx/9
    http://tinypic.com/r/27y4o5g/9

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2017 at 13:09

    Hello,

    I don’t see such issues. Could you please specify a device where you’re experiencing the problem?
    Also, credentials you provided are incorrect. Check them and provide the correct one.

    Regards,
    Rose Tyler.

    Avatar: davidc555
    davidc555
    Participant
    January 25, 2017 at 13:18

    Hi Rose,

    The devices at the moment that are showing this error are iphone 7’s they are customers not myself, who there be something that is stopping the pages loading right?

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2017 at 13:35

    Hello,

    Try to disable all 3-rd party plugins, clear browser cache, and check the issue.
    Also, check if the problem persists with default Woocommerce theme Storefront.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2017 at 09:12

    Hello,

    Try to delete this code in your Custom css:

    @media only screen and (max-width: 992px){
        .sidebar-mobile-top>.row, .sidebar-mobile-top>.product>.row {
        flex-direction: column-reverse;
    }
    }

    Regards,
    Rose Tyler.

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