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Mobile Page Layout errors - by davidc555

This topic has 5 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Rose Tyler

davidc555

Participant

January 25, 2017 at 10:38

Hi guys some of our users have sent in photos of our site on a mobile device showing a completely overlapping layout, i have attached some images

http://tinypic.com/r/fvcz07/9
http://tinypic.com/r/ngep36/9
http://tinypic.com/r/2rmbpqx/9
http://tinypic.com/r/27y4o5g/9

Please, contact administrator
for this information.

#152982 Copied

4 Answers

Rose Tyler

Support staff

January 25, 2017 at 13:09

Hello,

I don’t see such issues. Could you please specify a device where you’re experiencing the problem?
Also, credentials you provided are incorrect. Check them and provide the correct one.

Regards,
Rose Tyler.

#152995 Copied

davidc555

Participant

January 25, 2017 at 13:18

Hi Rose,

The devices at the moment that are showing this error are iphone 7’s they are customers not myself, who there be something that is stopping the pages loading right?

Please, contact administrator
for this information.

#153001 Copied

Rose Tyler

Support staff

January 25, 2017 at 13:35

Hello,

Try to disable all 3-rd party plugins, clear browser cache, and check the issue.
Also, check if the problem persists with default Woocommerce theme Storefront.

Regards,
Rose Tyler.

#153003 Copied
Rose Tyler

Support staff

January 26, 2017 at 09:12
Hello,

Try to delete this code in your Custom css:

@media only screen and (max-width: 992px){ .sidebar-mobile-top>.row, .sidebar-mobile-top>.product>.row { flex-direction: column-reverse; } }

Regards,
Rose Tyler.
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