Mobile Nav button doesn't work - by portridge

This topic has 6 replies, 3 voices, and was last updated 8 years ago ago by Robert Hall

  • Avatar: portridge
    portridge
    Participant
    February 25, 2016 at 18:35

    Hey, been trying to get round this problem with plugins like ShiftNav but for some reason it doesn’t even allow these plugins to work. When I click the burger menu button nothing happens, and I see no js warnings in the console.

    Can you help please?

    Thanks,
    Rhys.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2016 at 20:03

    Hello,

    Please update the theme to the latest version.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: portridge
    portridge
    Participant
    February 26, 2016 at 17:52

    Hello thank you for replying quick. Unfortunately this did not solve the problem.

    Is there anything else I could do to debug the problem?

    Thanks, Rhys.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2016 at 18:50

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: portridge
    portridge
    Participant
    March 3, 2016 at 13:36

    Sorry for the wait, I have gave you a admin user in the private section. Thanks for helping.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 4, 2016 at 09:15

    Hello,

    As I see you still using old theme version (http://prntscr.com/aazvy7). Please update to the latest and check this issue.

    Regards,
    Robert Hall

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