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  Cr3atorf1lm

  Participant

  July 2, 2025 at 07:12

  Hi there

  when switched to mobile,
  the burger menu is on opening. But once you scroll down and sticky menu apperas, it works fine.

  Please advice

  #448668 Copied
  2 Answers
  

  Alex Carter

  Support staff

  July 2, 2025 at 07:22

  Hello,

  Please ensure that you are using the latest version of the theme and core plugin, and kindly clear your cache after the most recent update https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
  Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

  Best regards,
  The 8Theme Team

  #448670 Copied
  

  Cr3atorf1lm

  Participant

  August 28, 2025 at 11:14

  Thanks for the support! My topic “mobile menu on mobile is not opening the menu” has been successfully resolved.

  #453684 Copied
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