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Mobile menu function disabled when logged out.

This topic has 7 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

Zjapie

Participant

October 27, 2015 at 18:56

Hi,

When i’m using the theme on a small window so the mobile menu shows up, that menu only works when i’m logged in. The mobile menu shows and clicking on it the side menu slides into the screen.
But when i’m logged out this button is showing but doesn’t do anything.

Any idea’s? Thanks.

Please, contact administrator
for this information.

#96360 Copied

6 Answers

Eva Kemp

Support staff

October 27, 2015 at 19:16

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#96365 Copied

Zjapie

Participant

October 27, 2015 at 22:02

Hi Eva,

See Private Content.

Thanks,
Jaap

Please, contact administrator
for this information.

#96387 Copied

Zjapie

Participant

October 28, 2015 at 09:41

Hi Eva,

Some extra info. I’ve noticed that also functions like FAQ unfold and extra informatie tab on the product page unfold doesn’t seems to work when logged out.

Thanks.

#96423 Copied

Eva Kemp

Support staff

October 28, 2015 at 11:42

Hello,

I’ve cleared “cache” folder in wp-content directory.
Please clear browser cache and check mobile menu now.

Regards,
Eva Kemp.

#96467 Copied

Zjapie

Participant

October 28, 2015 at 11:46

Hi Eva,

Thanks! It works fine now.
What caused the problem? Is this something that i can prevent in the feature?

Thanks again.

#96470 Copied

Eva Kemp

Support staff

October 28, 2015 at 11:59

Hello,

Perhaps some old files were cached and once I cleared cache folder everything started working.

Regards,
Eva Kemp.

#96477 Copied
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