Mobile Menu for the header is not working

This topic has 7 replies, 3 voices, and was last updated 1 weeks ago ago by Ayan Rahman

  • Avatar: Valley View Farm Dairy
    Valley View Farm Dairy
    Participant
    November 25, 2025 at 11:24

    I don’t think this is an error; I just can’t figure out how to create the mobile menu based on your tutorial. I’ve successfully updated the menu at the bottom of the mobile page, but I’ve lost the header menu at the top. The customiser feature doesn’t seem to work; it appears to only function in Elementor, but I’m unsure how to proceed with that.

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    6 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    November 25, 2025 at 12:10

    Hi @Valley View Farm Dairy,

    Thank you for your message. We appreciate your detailed explanation. Please note that the mobile menu can be configured through the Header Builder in the Theme Options or directly in Elementor, depending on the header type you are using.

    If the header menu has disappeared, we recommend checking the Header Builder settings to ensure that the correct menu is assigned to the mobile header area. You can also verify that the mobile menu element is added and properly configured in the header layout.

    Should you need further assistance, please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Valley View Farm Dairy
    Valley View Farm Dairy
    Participant
    November 25, 2025 at 12:23

    Here is your admin login

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    November 25, 2025 at 13:09

    Hello,

    We appreciate your prompt response.

    XStore Builders > Header Builder with Elementor > edit template > add mobile menu element https://prnt.sc/DXFbCsS7UUdX to the header content, for example – https://prnt.sc/Cdu-6Oob-J9T

    Warm Regards,
    The 8Theme Team

    Avatar: Valley View Farm Dairy
    Valley View Farm Dairy
    Participant
    November 25, 2025 at 13:40

    Thank you!

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    Avatar: Valley View Farm Dairy
    Valley View Farm Dairy
    Participant
    November 25, 2025 at 13:54

    Thanks sorted!

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    November 25, 2025 at 14:48

    Hello,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

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The issue related to '‘Mobile Menu for the header is not working’' has been successfully resolved, and the topic is now closed for further responses

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