Return to previous page

Mobile menu dropdown not working & shop page filter icon in mobile not showing

This topic has 28 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

Giffy Exclusive Store

Participant

November 27, 2020 at 07:06

check the mobile menu dropdown : https://ibb.co/HCCdN06
check the mobile shop page filter : https://ibb.co/gDzvQMy

#261472 Copied Theme version: 7.1 WooCommerce version: 4.6.1

27 Answers

Rose Tyler

Support staff

November 27, 2020 at 08:42

Hello,

Thanks for using our theme.
Update XStore to 7.1.3 v and Core plugin to 3.1.3v https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Then go to Theme Options > click on Publish. Clear all cache, including cache of your mobile browser, and check the menu and filter then.

Regards

#261484 Copied

Giffy Exclusive Store

Participant

November 27, 2020 at 09:52

thanks for your quick response
menu in mobile now working fine..
filter menu for shop page in mobile showing below the products : https://ibb.co/mRr92Gg
i need to show it like your theme : https://ibb.co/gDzvQMy

#261502 Copied

Rose Tyler

Support staff

November 27, 2020 at 09:54

You’re welcome!
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > https://prnt.sc/vr2mia

Regards

#261503 Copied

Giffy Exclusive Store

Participant

November 27, 2020 at 10:28

Again thanks for your quick replay my issue resolved
1. one more query if its possible to add banner image for each product category
2.xstore have any default popup function
3. how to add brand name in product desciption page

#261513 Copied

Rose Tyler

Support staff

November 27, 2020 at 13:38

1) Create a static block with the desired content ( https://prnt.sc/vr7ixe ) , then add the block for category https://prnt.sc/vr7jcj > https://prnt.sc/vr7jik , select position via Theme options > WooCommerce > Shop > Shop page layout > https://prnt.sc/vr7kw0
2) Theme Options > Header builder > Add Newsletter element into the header content, then set settings of it depends on your needs. Static block can be used as content.
3) Theme Options > WooCommerce > shop elements > Brands > Show Product Brands On Single Product Page and Choose The Location For Brands

Regards

#261557 Copied

Giffy Exclusive Store

Participant

November 27, 2020 at 14:58

1. ok fine
2. after adding the newsletter label then only popup will shown without label how to show popup
3. ok fine

#261577 Copied

Rose Tyler

Support staff

November 27, 2020 at 15:00

2. https://prnt.sc/vr9l7g

Regards

#261578 Copied

Giffy Exclusive Store

Participant

November 28, 2020 at 03:44

my issue resolved thanks for your response.

if its possible to add addto cart button in shoppage like this : https://ibb.co/wMC05r1

#261657 Copied

Rose Tyler

Support staff

November 28, 2020 at 10:00

You’re welcome!
Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > enable “Add to cart”

Regards

#261672 Copied

Giffy Exclusive Store

Participant

November 28, 2020 at 10:35

add to cart enabled for simple product only it will not shown for variable product : https://ibb.co/T4bK6q7
1. possible to change the style of add to cart button
2. need to remove increment and decrement button also
need the design like this : https://ibb.co/wMC05r1
3. enable the newsletter popup only in homepage

#261674 Copied

Rose Tyler

Support staff

November 29, 2020 at 10:21

Hello,

Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products) > off.
Styling of buttons you can change via Theme Options > Styling.
Unfortunately, there is no option to shown the newsletter popup only on the home page. You can submit a request here – https://www.8theme.com/taskboard/

Regards

#261765 Copied

Giffy Exclusive Store

Participant

November 30, 2020 at 05:05

Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products) > off.
above option disable add to cart button in shop page
i need to show add to cart button for all type of products(simple or variable)

#261831 Copied

Rose Tyler

Support staff

November 30, 2020 at 08:17

Could you provide temporary wp-admin access?

Regards

#261838 Copied

Giffy Exclusive Store

Participant

December 1, 2020 at 13:25

Check

Please contact administrator
for this information.

#262044 Copied

Rose Tyler

Support staff

December 1, 2020 at 15:14

Update WooCommerce plugin, then go to Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Effect > Default.
If this doesn’t give the desired result, provide temporary FTP access, so we can take a closer look.

Regards

#262060 Copied

Giffy Exclusive Store

Participant

December 3, 2020 at 12:49

yesterday i sent an ftp again try to sent it shows this error : https://ibb.co/XbjQYmm

#262409 Copied

Olga Barlow

Participant

December 3, 2020 at 14:07

Hello,

Use something else than “Check” in the message field. System detects it as a spam comment because you already posted it before.

Regards

#262443 Copied

Giffy Exclusive Store

Participant

December 4, 2020 at 04:41

how i share the ftp details

#262547 Copied

Rose Tyler

Support staff

December 4, 2020 at 11:15

Dear,

Provide FTP host, FTP username, FTP password, FTP port via the Private Content area, here is an example https://prnt.sc/vvnhfy

Regards

#262602 Copied

Giffy Exclusive Store

Participant

December 6, 2020 at 08:29

Private Content

Please contact administrator
for this information.

#262848 Copied

Olga Barlow

Participant

December 8, 2020 at 12:22

Hello,

We can’t retrieve directory listing http://prntscr.com/vy6bdb
Please, contact your hosting provider to fix this problem of FTP connection.

Regards

#263075 Copied

Giffy Exclusive Store

Participant

December 11, 2020 at 10:26

check with filezille site manager

#263572 Copied

Olga Barlow

Participant

December 11, 2020 at 18:15

Hello,

Actually, we used it. It does not work http://prntscr.com/w0ou5s
Do you have any limits from other countries or any special settings for the FileZilla?

Regards

#263642 Copied

Giffy Exclusive Store

Participant

December 23, 2020 at 06:49

i can able to view directory check the private link
may i know which country you are operating this

Please contact administrator
for this information.

#265513 Copied

Rose Tyler

Support staff

December 23, 2020 at 09:27

Hello,

As I can see, you edited products and set these settings – https://prnt.sc/w8c3z2
You have global settings in customizer -> http://prntscr.com/w8c6dz
But if you need a specific hover/color scheme for a specific product only then you have to change these settings -> http://prntscr.com/w8c79q otherwise you need to make changes only in the Customizer.
Individual settings have higher priority, so there is no problem with Theme Options settings. You need to manually change individual settings of products to “Inherit”, then settings from Theme Options will for products.

Regards

#265530 Copied

Giffy Exclusive Store

Participant

December 23, 2020 at 14:58

thanks for your help

#265564 Copied

Olga Barlow

Participant

December 23, 2020 at 19:25

You are welcome.

Regards

#265598 Copied
Viewing 28 results - 1 through 28 (of 28 total)

The issue related to '‘Mobile menu dropdown not working & shop page filter icon in mobile not showing’' has been successfully resolved, and the topic is now closed for further responses

Mobile menu dropdown not working & shop page filter icon in mobile not showing

Explore our best WordPress WooCommerce Themes collection