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Mobile menu button and More button not working

This topic has 4 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Eyenoon
    Eyenoon
    Participant
    July 17, 2021 at 01:15

    Hello, after an update to 8.0 today, the Menu (category) button on top left corner is not working on Android devices (works on iPhones). Also, the More button on bottom right mobile panel is not working as well. Please advise. Thank you.

    #294573 Copied Theme version: 8.0 WooCommerce version: 5.5.1
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    July 17, 2021 at 12:31

    Hello

    Thank you so much for contacting us!

    We have access your website URL on mobile device and menu icon is working absolutely fine will you please explain in which device you face this issue.? or please check your website after clear your mobile browser cache. If you still facing any issue let us know we are always here to provide you customer support.

    Regards

    #294597 Copied
    Avatar: Eyenoon
    Eyenoon
    Participant
    July 19, 2021 at 11:19

    Hello,

    It works after clearing browser cache. But I can’t tell every previous visitors to clear their browser cache. Is there a way to have it so that the visitors browse my website with fresh cache?

    Thank you.

    #294761 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 19, 2021 at 18:24

    Hello,

    Unfortunately, it’s related to their browser settings. We can’t manage this from our side.

    Regards

    #294860 Copied
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