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Mobile Menu Bar visible - by VivaLaJam26

This topic has 21 replies, 4 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 27, 2015 at 21:18

    This is such an annoying bug. Basically as the site loads I get a glimmer of the mobile menu section.

    I’ve updated the theme and plugins and still had this as well as a lot more issues when I did it.

    So I’ve gone back to prior to updating and hoping the 8Theme gods could possibly help out. It’s the final, annoying bug that is left.

    Please for the love of everything that is holy…help?

    Please, contact administrator
    for this information.
    #82857 Copied
    20 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 28, 2015 at 07:25

    Hello,

    I checked your site and didn’t see this problem.
    What browser are you using?

    Regards,
    Robert Hall.

    #82876 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 08:12

    Chrome, it helps if you zoom out. It only appears when the site loads up.Other users have noticed it on safari on OSX as well.

    It also displays when the user pulls down on the mobile, but this is only on safari, chrome mobile seems fine.

    Please, contact administrator
    for this information.
    #82880 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant
    August 28, 2015 at 08:35

    You’re using very old theme (1.5.2) and plugins versions. Please update them.

    Regards,
    Robert Hall.

    #82887 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 09:05

    I did on Wednesday and once they were updated the issue was still there! As well as a whole world of different problems which resulted in me having to go back to a back up.

    #82901 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    August 28, 2015 at 09:21

    Hello,

    The issue with mobile is fixed in the new theme version, that is why you were suggested to update the theme. Please specify what issues you had after updating?

    Regards,
    Eva Kemp.

    #82904 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 09:30

    it was v2.1

    #82906 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 09:44

    So I updated it and the issue has gone! But so has the content on the about page :-/

    It should have a list of members in a tab section underneath, however it’s disappeared.

    Please, contact administrator
    for this information.
    #82908 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 10:13

    Can I just get confirmation that someone is working on this please? The site has just gone into melt down mode again. Is it anyone your end playing with it?

    #82910 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    August 28, 2015 at 10:15

    Hello,

    We’re updating required plugins now for your site. Please don’t do any actions currently.

    Thank you.
    Regards,
    Eva Kemp.

    #82911 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 10:16

    Cool, thanks!

    #82912 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 10:41

    How come there are two scroll bars and the slider has gone missing?

    And the contact maps have gone missing as well, are you guys still working on it?

    #82916 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    August 28, 2015 at 11:18

    Hello,

    I’ve updated the plugins. Please check your site now.
    Unfortunately Revolution Slider couldn’t be updated because of the error:
    Fatal error: Uncaught exception 'Exception' with message 'fetch - <b>Unknown column 'type' in 'where clause'</b><br>---<br> Query: select * from wp_revslider_sliders wheretype!= 'template' order by id ASC' in /home/shashifernando/public_html/yonder_new/wp-content/plugins/revslider/includes/framework/functions.class.php:14 Stack trace: #0 /home/shashifernando/public_html/yonder_new/wp-content/plugins/revslider/includes/framework/db.class.php(26): RevSliderFunctions::throwError('fetch - <b>Unkn...', -1) #1 /home/shashifernando/public_html/yonder_new/wp-content/plugins/revslider/includes/framework/db.class.php(41): RevSliderDB->throwError('fetch - <b>Unkn...') #2 /home/shashifernando/public_html/yonder_new/wp-content/plugins/revslider/includes/framework/db.class.php(132): RevSliderDB->checkForErrors('fetch') #3 /home/shashifernando/public_html/yonder_new/wp-content/plugins/revslider/includes/slider.class.php(2400): RevSliderDB->fetch('wp_revslider_sl...', 'type!= 'temp...', 'id', '', 'ASC') #4 /home/shashifernando/pub in /home/shashifernando/public_html/yonder_new/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

    You should ask plugin authors http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments to investigate it.

    Regards,
    Eva Kemp.

    #82922 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 11:20

    Thanks Eva, you had me worried there for a second!

    As long as the slider works fine than no worries.

    Before updating someone at 8theme changed the footer to be shorter and to get rid of the random line in the header and footer. But now that it’s v2.1 those changes are back. Could you just look into those again please?

    #82923 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    August 28, 2015 at 11:34

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .copyright-3, .copyright {
    display: none;
}
.header-type-11 .navbar-collapse {
    border-top: none;
}

    Please check footer and header now.

    Regards,
    Eva Kemp.

    #82927 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 11:53

    Thanks EVA!

    One more thing, could the footer colour be changed to this hex number please?

    #2E353D

    #82933 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 11:58

    Sorry, could the header be made shorter as well please? Seems to have gotten a lot taller since updating.

    #82936 Copied
    Avatar: stan
    Stan Russell
    Participant
    August 28, 2015 at 12:01

    Hello VivaLaJam26,

    please add this code to Theme Options > Custom CSS > Global Custom CSS:

    .main-footer {
background-color:#2E353D;}

    Regards,
    Stan Russell.

    #82938 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    August 28, 2015 at 12:01

    Hello,

    I’ve added this code in Global Custom CSS:

    .main-footer {
    background-color: #2E353D;
}
.content-page {
    margin-top: 0px;
}
.navbar {
    padding: 0px 0px;
}

    Please check your site now.

    Regards,
    Eva Kemp.

    #82939 Copied
    Avatar: VivaLaJam26
    VivaLaJam26
    Participant
    August 28, 2015 at 13:19

    Cool, I just went to edit some stuff using visual composer, but it’s not working now.

    I’ll click on the edit icon but it doesn’t do anything, plus the formatting is all wrong.

    #82959 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    August 28, 2015 at 14:25

    Hello,

    As I see Visual Composer editor is working fine:
    http://storage6.static.itmages.com/i/15/0828/h_1440768285_8903398_a2c162cea6.png

    Try to clear browser cache/cookies and check again or check it in another browser.

    Regards,
    Eva Kemp.

    #82983 Copied
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