Mobile issues on home page - by Cotaylo - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: Cotaylo
    Cotaylo
    Participant
    December 19, 2015 at 16:26

    Hi. I’m having an few issues with the banner mask text on mobile.

    1. on phones and small devices, not all of the text is showing (I selected “Responsive text – Yes, please” but the text is still missing.

    2. on other larger mobile devices, the text appears but the formatting that I included to change the font family in html is not coming through.

    Can you please help me sort through it?
    Thank you,
    Colleen

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Cotaylo
    Cotaylo
    Participant
    December 19, 2015 at 17:06

    Also, Something is causing the browser to crash upon loading the site on just one of my mobile devices. Any thoughts on that? Why might it be crashing on one device but not the other two mobile devices? Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 21, 2015 at 15:08

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .banner .banner-content p {
        display: block;
    }

    2. As I see font is the one that you set:
    http://storage6.static.itmages.com/i/15/1221/h_1450706789_9016677_b03806995e.png

    3. Please try to disable all 3rd-party plugins and check if the same issue persists with default WordPress theme (Twenty Fifteen).

    Regards,
    Eva Kemp.

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