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  rbrynest

  Participant

  February 28, 2017 at 11:41

  Please look at http://www.aleksander.no/ on a mobile phone. Several customers reports that the responsive design is not working. It does not work for me either when I test the site with my Samsung Galaxy S7 Edge.

  I have checked the theme options settings, and the responsive design is On.

  A strange thing is that the design collapse as it should do when I try to resize the browser window on my Pc.

  Could you please take a look at it?

  Thanks in advice.

  Regards
  Rune

  Please, contact administrator
  for this information.

  #155931 Copied Theme version: Versjon: 3.0.3 WooCommerce version: Versjon 2.6.14
  3 Answers
  

  Eva Kemp

  Participant

  February 28, 2017 at 16:36

  Hello,

  Some plugin is causing the issue.
  When I deactivated them, the content was responsive on mobile.
  Please disable the plugins one by one to find out what is breaking the functionality.

  Regards,
  Eva Kemp.

  #155951 Copied
  

  rbrynest

  Participant

  February 28, 2017 at 18:04

  Yes, it was the FooBox Image Lightbox plugin (free version) that created problems. I need a Photo album gallery plugin on the website. Is Legenda compatible with the pro version of FooBox Image Lightbox? If not, are there alternative plugins?

  Thanks for looking into this.

  Regards
  Rune

  #155960 Copied
  

  Jack Richardson

  Support staff

  March 1, 2017 at 13:17

  Hello,

  Unfortunately we can’t guarantee for full compatibility with 3-rd party plugins and recommend you any one which isn’t tested with the theme. You can search needed plugin yourself and check it with the theme.
  Thank you for understanding.

  Regards,
  Jack Richardson.

  #155997 Copied
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